These Bike Hire Terms and Conditions ("Agreement") govern the hire of bicycles from Warrington Cycle Hub ("we", "us", "our"). By hiring a bicycle from us, you ("you", "your") agree to be bound by the terms and conditions set out below.
The hire period commences at the time the bicycle is collected and ends when the bicycle is returned to the location where the hire commenced. The bicycle must be returned by the end of the hire period. Late returns may incur additional charges based on the daily rate of the bicycle multiplied by the number of days late.
Hire charges are as per the rates displayed at the time of booking. Payment is required in full before the commencement of the hire period. Your card is temporarily securely stored on file with our payment provider Stripe for the purpose of automatically charging the deposit upon collection, this deposit will be refunded upon return of the bikes in accordance with clause 5 (Maintenance and Damage).
You must present valid photographic identification, either a driving license or passport, along with a security deposit before the hire period begins. The security deposit will be refunded upon the safe and timely return of the bicycle, subject to any deductions for loss, damage, or late return.
You agree to use the bicycle in a safe and responsible manner, adhering to all applicable laws and regulations. You must not use the bicycle for racing, mountain biking, commercial use, or any activity other than normal riding on public roads and cycle paths. The rider must be a competent cyclist on roads, with a skill level equivalent to Bike Ability Level 2. Free training is available from our recommended providers subject to availability. We recommend wearing protective clothing, including a helmet.
e-Bike hire is unavailable to persons under the age of 14.
You are responsible for the care and maintenance of the bicycle during the hire period. Any damage, loss, or theft of the bicycle must be reported to Warrington Cycle Hub immediately. Each bike will be assessed upon return for damage, and the cost of any necessary repairs will be deducted from your deposit, based on trade price. Reasonable wear and tear is covered under the hire agreement. In the event of theft, you will be liable for the full trade price of the bicycle.
Warrington Cycle Hub is not liable for any death, injury, loss, or damage arising from the use of the bicycle. You accept full responsibility for your own safety and the safety of others while using the bicycle.
Cancellations made more than 24 hours before the commencement of the hire period will receive a full refund. Cancellations made within 24 hours will not be refunded. No refunds will be given for early return of the bicycle.
We respect your privacy and are committed to protecting your personal information. Any personal data you provide will be used in accordance with our Privacy Policy. Some bicycles may be equipped with GPS security devices to prevent abuse and theft. By hiring a bicycle, you consent to the use of GPS for these purposes.
We do not offer a collection service if the bicycle breaks down. It is your responsibility to return the bicycle to the location where the hire commenced, a replacement will be provided will be offered or a refund for time reaming on the hire if no replacement is available.
You are responsible for ensuring the bicycle is securely locked when not in use. Failure to lock the bike may result in liability for theft.
This Agreement is governed by the laws of England and Wales. Any disputes arising from this Agreement will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Bike Hire Terms and Conditions, please contact us:
Warrington Cycle Hub
5 Crown Street, Warrington WA1 2AE
Phone: 01925 595 544
Email: info@warringtoncyclehub.co.uk
